Thank you, Charles, from Wix

Otto Wanders
5 min readAug 20, 2021

Weekly Report CW33

This week has its ups and downs. After connecting onsapa.com to Wix last week to publish OnSaPa’s offering, it turned out to be stuck on “checking domain”. First, I thought it was my fault, but I realized it must be something on Wix end after a while. I picked up the phone and tried to connect with the support. After many calls and support levels, I ended up in Miami with Charles on the phone. It was already Tuesday, and he realized the problem I had is urgent. The domain issue caused me not to receive any company emails, and I will never know about the emails between Friday and Tuesday evening. Charles from Wix admitted that the problem is on their backend, and then they made it an urgent and high priority to be fixed.

Wix calls took time, but they made it.

Charles mentioned getting back after 24 hours, which I was fine with. We had another solution in mind, but then Wix couldn’t fix the real problem. It would disappear on their side when we fix it another way. I was okay to give them another 24 hours on my cost to make their app better. Five minutes after hanging up, Charles called me and said:

“Hey, go to your website, www.onsapa.com

Hed had a joyful tone in his voice. He was happy they could fix it that fast, and of course, I was happy too! After a lot of support calls, I'm glad that Charles fixed this issue. Our website and emails started to work again. So thanks, Charles from Wix :-)

Alessia Wiss joined foundation.app — Awesome.

I don’t focus on NFTs this quarter. It has to be something on weekends and not taking more than a few hours a week. Especially the chitchatting on Twitter about it kills productive time. Last week, I sold my artwork on makersplace for $700. Then last Saturday, I sold my first piece on foundation.app.

This gave me the possibility to invite another artist to Foundation. I felt an urge to invite my girlfriend, Alessia Wiss. She is an interaction designer and artist with a focus to create harmony on earth. Her artworks are made by code, and I just had to show her how NFTs, wallets and all these basic things with crypto work. I’m curious where Alessia is going to take it. This space is so new that even the Name @alessia was free. Check her out here:

Create a tidy workspace to get started

I’m currently OnSpeed with a few Partners. One mentioned on the Tuesday report that she feels a bit overwhelmed. There are emails, messages on WhatsApp, files and documents. It’s not clear enough to her how to deal with all the chaos.

There was actually just one place in all places I’ve worked, with a perfect and tidy system. I’ve worked at wirz.ch for four years at the beginning of my career. I thought every company is tidy as they are. But still, there were parts at wirz that felt chaotic to me back then. But as I went to other organizations, especially startups, I realized how bad companies structure their files. Physically and digitally. When my partner mentioned that she feels overwhelmed by documents, which are really just a handful right now, I realized one more time how important the structure of files is.

I’m going to look at this in future so that OnSaPa offers their partners a place where everything is clear so people can learn from that. Because no matter how tidy my organisation will work, everyone building their own future OnFreedom with an organization has to create their own tailored workspace. This is definitely something to write a “How to create a tidy workspace to get started” because if there is no structure, we will have a hard time keeping everyone On The Same Page.

The Paint Brush Marketing Action

I’m helping another partner building his business, www.actionpainting.ch. On September 1st, we have our first anniversary together. We made great progress this year, restructuring his small company from the inside out. As usual, it took three months to get our StrategyGuide created for him. Then we started to get OnSpeed on December 1st 2020. My partner creates a future where people are surprised by their own creativity with Action Painting. They paint an abstract piece of art that will amaze them and their guests at home.

Yeah yeah. The living room is a stock photo, but the painting is real. We also measured the size.

To get more people to his studio, we bought 100 brushes to bring our target audience to a unique landing page: actionpainting.ch/pinsel. I can’t wait to see how it performs. This approach is called fire a bullet — rather than a cannonball. We put in low costs to measure how it performs.

Fire Bullets, Then Cannonballs

In the book Great by choice by James C. Collins, Morten T. Hansen, the authors explain the bullets and cannonballs concept. Imagine you have to hit a boat on the ocean with a finite amount of black powder. You can take all the powder and shoot one big cannonball and rely on luck, or you shoot a tiny bullet and measure, then calibrate and another one and measure. Calibrate and another one, BOOM. You hit the target. Now you create your cannonball. This is what we do with our tactics mentioned above. We try different bullets and measure, calibrate and try again and measure, calibrate. When we see that these paintbrushes perform well and convert our target audience, we will buy more to spread them.

James and Morten also refer to going to a casino playing roulette. Of course, you can hit the first time, then telling a friend, “Hey, I just made it, you have to do it exactly this way”. Now your friend goes to the casino, plays how you explained, set all his wealth on one number, and guess what? He wins! Now your friend tells all the people about his way of success. But as you can see, this is dangerous. And this is why I love the fire bullets, then cannonballs concept a lot. It’s a smart concept to work systematically towards success.

BTW., their book is really worth reading it.

The Five Friday Questions (CW33)

I end every week with a Friday Report and five questions, as we implemented it at OnSaPa GmbH to keep a consistent feedback relation.

What was good?

  • Created actionpainting.ch/pinsel to track a marketing action
  • Ordered physical paint brushes & stamps for a marketing action
  • OnSaPa.com is finally working & online
  • Sold another NFT artwork for ~$650
  • Invited and showed Alessia how NFTs work
  • Read one more time Man’s Search for Meaning by Viktor E. Frankl.
  • Settled on a Name for OnSaPa’s partner: It’s WOP (world of plenty)
  • Excellent meeting with my Bank Consultant about the running projects
  • Sent many applications for a part-time job

What to look at in the future?

  • Create a tidy workspace start for partners working with OnSaPa
  • Create the OnSaPa about page and other missing sites (imprint etc.).
  • Create PitchDeck draft for funding for WOP
  • Send out funding emails to my heroes for OnSaPa
  • Translate OnSaPa-Website to german (?) necessary?

What was shitty?

  • OnSaPa emails were down for four days.
  • Long support time with Wix to get it back running
  • Sometimes feeling really tired

What should stay as it is?

  • My relentless drive

What was neglected?

  • Nothing.

I will be back next Friday.

Enjoy a wonderful holiday!
Otto

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